Where is bp pulse LIVE, Birmingham? bp pulse LIVE, Birmingham is located next to Birmingham International Airport, and Birmingham International Train Station. For route planning please use: www.bppulselive.co.uk/your-visit/getting-here/

Age Policy For all events at Utilita Arena Birmingham and bp pulse LIVE, children under 14 years of age must be accompanied by a responsible adult aged 18+ with a valid ticket. On applicable shows, the 'Standing Area' of the arena bowl is not suitable for anyone under 14 years of age and we advise booking seated tickets if your party includes anyone under the age of 14. Please note, the venue reserves the right to remove or reseat (if possible) any child in the standing area who appears to be under 14 for safety reasons. Due to the sound levels experienced during an event, the venue recommends that children under 5 should not attend concerts or events other than those specifically aimed at younger visitors, i.e. children's shows. Children aged 2 and under that are attending a children's show and sitting on an adult's knee, do not need a ticket. We advise you to please check the event details prior to booking. Certain shows will also have their own specific age restrictions. Please check the relevant event page before booking to avoid any disappointment.

Box Office Information The box office is located next to the main entrance of the venue, and it is accessible from all car parks. The box office is usually open on show days at approx. 4pm. On certain show days, the box office may be open earlier or later dependant on the nature of the event. To confirm the opening times before travelling please check out the event page for your event or call 0844 581 1331. Please note, the box office is not open on non-show days.

Lost Tickets If you lose your tickets, try to contact your point of purchase first. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. Please note, there may be a charge for the box office re-issuing tickets.

Collecting Tickets Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. Our box office team will take it from there.

Buying Tickets at the Box Office We sell tickets at on event days only. Opening hours are subject to change at short notice. To confirm our opening times before travelling to purchase tickets please call 0844 581 1311 for up to date information.

Parking Information On arrival, please follow signage to 'Arena Parking', which will lead you to the nearest available car park for your event, parking can be booked by following this link.Please note, parking is chargeable at this venue. Alternative travel routes can be found here.

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